Effective Date: April 10, 2026

Website: https://brosairllc.com

 

Who we are

Our website address is: https://brosairllc.com. We operate as Bros Air LLC, providing HVAC services in Seattle and the surrounding King and Pierce Counties.

Information We Collect and Why

We collect personal information to provide services and improve user experience. This includes:

• Contact Forms: When you submit a request on our /contacts/ page, we collect your Name, Email Address, and any information provided in the Message field. This data is used solely to respond to your inquiry and provide requested services.

• Comments: If visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist in spam detection.

• Analytics: We use Google Analytics to monitor site performance. This tracks anonymized data such as your device type, pages visited, and time spent on the site to help us improve our services.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

• Contact & Comments: If you leave a comment or interact with our forms, you may opt-in to saving your name and email address in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies last for one year.

• Login Data: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies (contains no personal data). Upon login, we set cookies to save your login info (2 days) and screen display choices (1 year). If you select “Remember Me”, your login persists for two weeks.

• Analytics Cookies: Google Analytics sets cookies to distinguish unique users and throttle request rates.

Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content.

Who we share your data with

• Internal Use: Your data is used by Bros Air LLC to process service requests.

• Security: If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.

• Third Parties: We do not sell your personal data. Data is only shared with essential service providers (like analytics or hosting) to maintain website operations.

How long we retain your data

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely for automated approval of follow-up comments.

• Contact Requests: Information submitted via the contact form is retained for the duration necessary to provide customer service and fulfill legal business requirements.

• User Profiles: For users that register on our website, we store the personal information provided in their user profile indefinitely. All users can see, edit, or delete their personal information at any time (except their username).

What rights you have over your data

If you have an account on this site, have submitted a contact form, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments and form submissions may be checked through an automated spam detection service. Analytical data is processed through Google Analytics to help us understand our service reach in the King and Pierce Counties.

Contact Information

For privacy-specific inquiries, please contact us through our dedicated page: /contacts/.